ASK ME | ALL ABOUT THE EXPERTS
Spearheaded by two managing partners with a strong determination to dominate the industry, ASK ME’s mission and vision is truly focused on the success of its clients and the growth of its team. Since 2007, the co-founders of ASK ME have dedicated their efforts to growing the company and expanding upon the services offered to clients. Despite the dreary economic times during which the company was established, the Partners always knew there was no turning back and success was the only option. As they often say, “onward & upward”.
Marilyn Cairo oversees ASK ME’s virtual call center and manages promotional programs & concepts for the company’s clients. She and her team serve as the wedding department for hotels in the Caribbean and Mexico, ensuring customer service is always top notch, while achieving a high conversion rate for clients. Additionally, Cairo leads travel agent training sessions on how to grow their business and is frequently a guest speaker on the topic of destination weddings. Her passion lies in training, development and marketing.
Cairo co-founded ASK ME after more than 10-years working with Sandals and Beaches resorts, a multi-national brand of all-inclusive resorts, where she started as an administrative assistant and earned her way up the corporate ladder to Sales Manager and Marketing Programs Manager. While there, she created and launched marketing support programs for travel agents, managed a $5 million co-op advertising and marketing budget, and was a senior workshop trainer responsible for conducting over 125 workshops and training more than 10,000 travel agents.
Prior to Sandals and Beaches, Cairo was a sales manager for Renaissance and Ramada Resorts in Miami, Florida where she was responsible for marketing the hotels services, securing events and selling the hotel nationwide.
Cairo is of Cuban descent although born & raised in Miami, Florida. She resides in Miami with her husband and three children and credits her love of travel for her dedication to the industry.
Hilary Lanzer leads the sales efforts for ASK ME’s clients throughout North America with her team of on-the-road business development managers, increasing bookings via cooperative advertising and proactive niche marketing opportunities with the travel agent community. Lanzer is responsible for developing travel agent relationships into mutually beneficial business opportunities for the agent and the hotel and/or destination and represents clients at trade and consumer events.
Lanzer co-founded ASK ME following her years with Sandals and Beaches resorts, a multi-national brand of all-inclusive resorts. From leadership in market management in the Southern states of Texas and Florida and national speaking engagements as a work-shop trainer of industry audiences from 50 to 1000 in size, Lanzer was promoted to Regional Sales Director of the Northeast responsible for a $45 Million sales territory. Under her guidance Lanzer’s 12-person sales team won national awards for productivity and business increased for one major account by 700% in their destination wedding niche.
Prior to this Sales and Marketing experience, Lanzer led wholesale operations at two specialty tour operators, serving the Cayman Islands and Central America. There she optimized operational systems and office procedures to allow for growth in business through automation.
Lanzer, a native of England and resident of Boca Raton, Florida, is a graduate of Brandeis University in Waltham, Massachusetts and earned her Travel & Tourism Certification from Garber Travel School in Boston, Massachusetts.
Marc has over 18 years of experience in airline reservations where he worked as an agent and in call center operations. Along the way he earned a degree in Business Management. Marc is pleased to bring his experience in the travel industry to the exciting and ever expanding world of romance travel.
As Marketing Director for Ask Me Inc., Dori brings over 20 years of experience in all areas of Marketing for service providers in the financial industry serving US and foreign segments, most recently served as Director of Marketing for International Finance Bank. At IFB, Dori managed the strategic marketing and communications efforts for the institution’s business lines. Prior to joining Ask Me Inc., Dori served in a consultative role for organizations in healthcare, the arts, communications and technology in creating and developing critical marketing and advertising solutions to enhance the enterprises’ profits.
Dori received her a Bachelor of Business Administration with a concentration in Marketing and Advertising. But, she is most proud of her “full-time job”, the proud mother of two children; a new law graduate and a fun-loving college student following closely in her footsteps.
Edwin Rovelo is the Systems Manager for Ask Me Inc. Prior to his career here at Ask Me, he was the Chief Cost Estimator & Quality Manager for a Construction Company. Although he possesses Engineering Degree, his prior working experience in Costs, Budgets and Quality Control, has made it possible for him to bring his different set of qualities and skills into this company and the Travel Industry. Proud husband and father, his family provides him with the drive and inspiration needed to succeed in any endeavor he takes on. He currently lives in sunny Miami, Florida.
Sara Torres is the Finance Manager at Ask Me Inc. In this role, Sara manages the Accounting team providing leadership in all aspects of finance, accounts payable and receivables, and cash management. Sara’s varied background provided the perfect foundation for managing the Accounting Department. Drawing on several years of experience in purchasing in the Marine Build industry, and billing in the Travel and Entertainment industries, Sara now focuses on Corporate Financials. A big believer in teamwork, Sara supports her team to ensure success at Ask Me!